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Unable to upload to 70MB on Firefox

I paid for the pro, but it didn't update my file size I guess, because Anything above 24MB I can't add to a post to upload.

At first I thought it was my size but after ensuring everything was between 8196x8196 I began to check my MB's, and noticed how lower ones worked, and how anything above 24MB would not work at all.

Please fix this.

Status: Completed15 comments

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Comments15

  • Luke Rowley changed status to Complete
    Team•

    Jul 5, 2024

    This bug should be fixed now. Can you please confirm it? Thank you :)

  • Endija Sella

    •

    Jul 4, 2024

    I'm unable to upload odd photos, it claims the photo to be over 70mb, when the photo is 65mb or 67mb etc. When I re-save the photo with 1mb less than before, it allows it. Odd bug.

  • Luke Rowley changed status to In Progress
    Team•

    Jul 4, 2024

  • Luke Rowley

    Team•

    Jun 24, 2024

    Fae Waifu Lilitreamont Resident Could you please provide screenshot of the UI or even videos? I can't seem to reproduce it on my end with large pictures

    • Lilitreamont Resident

      •

      Jun 25, 2024

      Luke Rowley I just went to take a screen recording and now it seems to be working, which is awesome!

      Not sure if some of the other updates maybe fixed it, I was definitely still having the issue as of yesterday. When I would go to upload anything over 24 MB a pop-up would come up in the lower left corner saying upload failed. I tried 3 different pics tonight and they all worked, I will def record if it starts failing again

    • Luke Rowley

      Team•

      Jun 25, 2024

      Lilitreamont Resident Thank you for taking the time to report back. <3

    • Lilitreamont Resident

      •

      Jun 25, 2024

      Luke Rowley Hi Luke, I'm back, sorry, it's happening again and I recorded what happens. Video is link 1, pic info is link 2

      Video: https://gyazo.com/b1e6f43dd8359095f564f6497fcc1b8f

      Pic info: https://gyazo.com/f20890b5341e0bd49865d825b1f960c7

      It uploads when I size it down to 7500 x 7500. This is using Google Chrome.

      Edit 06/29- I haven't had the issue in a few days now, I think increasing the timeout frame fixed it :)

  • Fae Waifu

    •

    Jun 24, 2024

    Update: I often have to resize my pics to be around 5MB to be able to upload. I always have to play a guessing game to see what it will accept…

  • aussiechick Hotshot

    •

    Jun 24, 2024

    Same problem using firefox but it works fine with edge

    • Fae Waifu

      •

      Jun 24, 2024

      aussiechick Hotshot I use Edge en Chrome and keep having regular issues. Seems to be really random.

  • Luke Rowley changed status to Under Review
    Team•

    Jun 23, 2024

  • Luke Rowley

    Team•

    Jun 23, 2024

    Hi everyone, do you use Firefox? If yes, could you please try on another browser and let me know if it fixes the issue? I have a few issues owithn Firefox and plan to fix it but meanwhile, this is the solution I can bring up

    • Lilitreamont Resident

      •

      Jun 24, 2024

      Luke Rowley This happens when uploading on Chrome, trying to upload on Firefox doesn't work at all

  • Fae Waifu

    •

    Jun 21, 2024

    I have issues uploading too, sometimes even with lower than 24mb. Definitely needs a fix.

  • Lilitreamont Resident

    •

    Jun 21, 2024

    Having the same issue, anything over 30 MB will not upload