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Photo Upload

I’m trying to upload photos, and my photos are usually between 160 and 190 MB. I’ve never had an issue before, but now the photo loads very slowly and then just fails with an error once it finishes. In order to post the photo, I’m forced to reduce its quality (which is the reason I pay for PRO — so I don’t have to lower the quality of my photos when publishing). This problem is intermittent — some days it happens, and others it doesn’t.

Status: Completed2 comments

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Comments2

  • Luke Rowley changed status to Complete
    Team•

    Sep 15, 2025

    I believe this has been fixed, thank you

  • Mellyssa Ducrot

    •

    Jul 23, 2025

    update: The issues with photo uploads are happening between 6 PM and 11 PM (Brazil time), which would be around 2 PM to 7 PM SLT. Outside of this time window, I’m able to upload the exact same photos without any issues.