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For Brands, how about not completely banning suspending a whole account for an individual improperly rated posts.

Just block the single post. Also any suspensions or adjusted posts give a specific reason and not just a blanket TOS cover email. Perhaps force their posts to be reviewed by a moderator prior to publishing and doing so within a set date/time.

Status: Closed1 comment

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Comments1

  • Teal Aurelia changed status to Closed
    •

    Jul 26, 2025

    Hi Leannamaisl,

    Accounts are only suspended after repeatedly ignoring moderator notifications. For example, an account consistently posting with incorrect maturity ratings, or a store consistently posting vendor ads without Commercial tags.

    99% of ToS violations are handled by mods simply correcting your mistake. If your post is moderated, you'll automatically receive a notification showing what was changed (eg. maturity rating from General to Moderate, or a Commercial tag added). Those notifications are intended to help you post correctly in future.