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100mb limit for pro - incorrect

Hello! I've been trying to upload a photo and it's telling me I cannot, because I've exceeded the 100mb limit. However, (please see attached) I am not at the 100mb limit. I'm resizing it now to be able to post, but I just wanted to make sure someone is aware so it can be corrected, since pro is a paid perk. Thanks!

Status: Completed4 comments

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Comments4

  • Luke Rowley changed status to Completed
    Team•

    Aug 19

    Pinned

    This should have been fixed today, thank you

  • Mochii Softpaw

    •

    Feb 10

    I ran into this as well when trying to post a video. My video was just under the size limit and it said I exceeded it.

  • Luke Rowley changed status to Under Review
    Team•

    Feb 26, 2025

    Hi! Could you please show me what size you're having when you right click > properties please?

    • StarkMK87 Resident

      •

      Feb 26, 2025

      HI Luke Rowley, for an example i had one at 22mb exactly and the uploader would tell me it was 24mb. I have this varying sizes, even down at 22mb where i have to squish it down to make it 21mb. However there are occasions i can have it just under 23 and it will work, so i think it depends sometimes on the resolution and detail in the photo more than the file size.